Digital Products
Chameleon Classic Cars sells digital products, including downloadable guides and access to associated online content and instructional videos.
Because these products are supplied digitally and can be accessed immediately after purchase, they cannot be returned in the same way as a physical product.
Your Right to Cancel
When purchasing digital content for immediate access, you will be asked to consent to the digital content being supplied immediately and to acknowledge that, once supply of the digital content begins, you will lose your 14-day right to cancel the purchase.
If you have not given this consent and acknowledgement, your statutory cancellation rights are unaffected.
Problems With Your Purchase
We want you to be happy with your purchase. If you experience a problem accessing or downloading your guide or any of the digital content included with it, please contact us and we will do our best to resolve the problem promptly.
If digital content is faulty, not as described, or does not perform as it should, you may have statutory rights to a repair, replacement, price reduction or refund, as applicable. Nothing in this policy affects your statutory rights.
Change of Mind
Once you have expressly agreed to immediate supply of the digital content, acknowledged the loss of your cancellation right, and supply has begun, we do not normally provide refunds simply because you have changed your mind or decided that you no longer want the product.
This does not affect your statutory rights where the digital content is faulty, not as described or otherwise does not conform to the contract.
Contact Us
If you have a problem with your purchase or believe you are entitled to a refund, please contact us at:
Chameleon Classic Cars
Email: steve@chameleonclassiccars.live
Please include your name, order number and a brief description of the problem so that we can help you as quickly as possible.